The Rotisserie Barrel Warranty
The RB is a high quality product made primarily of steel and warranty-related defects are very rare. All parts are guaranteed to arrive to you in brand new, undamaged condition, and in correct size and shape. Beyond this:
The Rotisserie Barrel comes with a limited 1 year warranty on parts starting fro the date of purchase. Below are the details of the warranty and how to use it:
The warranty covers all parts of the RB. Examples of what can be replaced under warranty are:
broken motor, charcoal tray with a disconnected handle.
The warranty does NOT cover rust.
The warranty does NOT cover damage resulting from abusive use or physical damage (dents, scratches, bent rotisserie spit, etc.) or resulting from normal wear and tear.
If the motor is not working we reserve the right to request it to be mailed back to us at customer's expense. If your claim qualifies under warranty the replacement part(s) will be shipped to you at our expense.
Warranty will be honored ONLY to the original customer who purchased the RB directly from us. We will need customer name and date of purchase, a receipt is not necessary.
If you have a warranty claim please write to us at firstname.lastname@example.org